OVERVIEW
Your Performance Management Consultants
Effective performance management programs are a key lever in driving success and development in contemporary organisations. Inspiring employee performance, productivity and participation can be complex and time-consuming if it is not established and rolled out correctly.
Businesses that invest in a performance management program observe higher levels of employee engagement and employee performance as well as a greater ability to retain talent they want to keep. Well-developed performance management processes can also improve workplace culture indicators whilst also facilitating leadership development and career progression opportunities for employees. Addressing each of these elements is crucial when designing performance managerial systems that add value.
At CPO HR we offer performance management consulting services that enables you to best support and develop your people. We assist our clients with achieving ideal performance in their top talent, and stretch goals and can partner with your in-house HR advisors and consultants to
Performance management requires careful design, consultation, feedback and communication prior to implementation. We prioritise your strategic vision into our process methodology so your performance framework is aligned to key result areas.
SERVICES
Our Performance Management Services
Our performance management services can support your business with performance managerial policy development, performance planning tools, setting objectives and measures (KPIs) and drafting performance evaluations. We are also able to lead project management initiatives associated with performance management and review. Our complete service offering includes:
Performance Management Policy Review & Development
CPO HR services can create a new policy statement for you or rework any existing performance management policy material. We take particular care to ensure that your policy items are fit for purpose, reflective of best practice and aligned to applicable EBA terms. We also support our clients by incorporating consultative feedback from employee engagement survey initiatives into policy preparation and strategy.
Coaching and Education
We provide performance management coaching, education, and training workshops for your business or your HR team. In addition to our consulting services, we partner with business leaders and key stakeholders to coach on the industry best practice skills for managing performance. We also offer coaching on specific performance counselling cases (formal and informal) where required.
Performance Improvement Planning (PIP)
This useful HR intervention can bridge the gap between current performance and minimum standards of output required. A PIP details objectives to be achieved, measures (indicators) to demonstrate progress and timeframes for delivery. Well drafted PIPs also set out how an employee is to be appropriately supported throughout. We guide our clients during the entire PIP process including support with diagnosing the performance shortfall, drafting, communication, implementation and the steps required to conclude the PIP. Our PIP training and coaching sessions are amongst our most popular HR service offerings.
Disciplinary Processes
If it is appropriate to transition from a PIP to a disciplinary process, we can support you every step of the way. From drafting a written notice to attend an interview to preparing disciplinary outcome letters (ie: warning and/or final warning), we can also draft show-cause letters and where necessary, advise you on termination of employment. Our approach to disciplinary interventions is grounded in mitigating industrial risk together with sound HR administration.
CONTACT US
How can we help you?
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The best way to reach us, particularly if your HR issue is urgent or time sensitive is to complete our online enquiry form.
Email: You can also contact us via email by sending your enquiry to: support@cpohr.com.au
Telephone: Please call directly on 0402 035 916 (7 days) or send an SMS text message to request a call back.
Testimonials
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David is an outstanding Human Resources Consultant. His expertise and dedication has been truly invaluable to our organisation. David demonstrates a deep understanding of our needs and provided insightful recommendations that significantly improved our HR Processes. David’s strategic approach to talent acquisition, employee engagement and organisational development made a positive impact. His professionalism, responsiveness and ability to communicate effectively with all levels of our team was remarkable. David not only but exceeded our expectations and his contributions have been instrumental in helping us achieve our goalsRead moreless…
Haleh HomaeiCEO, Board Director and Deputy Board Chair – Housing Services -
I am thrilled to share my exceptional experience with David Turen from CPO HR Services. From the very beginning, David demonstrated a remarkable depth of knowledge and a genuine commitment to helping me navigate through the entire process. David was not only a consultant but a true partner, holding my hand every step of the way. David’s expertise and attention to detail were evident in every interaction. David took the time to thoroughly understand my needs and provided insights that were both strategic and practical. David’s guidance was invaluableRead moreless…
Senior ManagerCentre Management – Retail Industry -
David is a consummate HR professional, and incredibly astute in a business sense too. I have worked with him for many years and rely on him for his attention to detail, strong sense of strategy and extensive experience. Whether you require someone for long term HR Consulting or a short term crisis he will be your reliable advisor. I can recommend him for any HR and employment business need
Catherine Brooks(CEO, Lawyer and Accredited Specialist in Workplace Relations) -
David Turen is a trusted HR advisor who has provided me with expert advice on EBA matters, performance management and HR outsourcing. David has provided excellent advice in challenging and complex matters. David provides clear, timely advice and direction. Having worked with David for over 10 years I highly recommended David as a trusted HR advisor for you or your business.
General Manager(Health and Community Services, RN) -
I have worked with David Turen for a number of years in relation to Board and Sub Committee papers and attended these meetings with David present. David submitted timely, detailed and evidence based papers in relation to Human Resources and Workplace Relations matters including performance management and EBAs. David’s papers and commentary enabled directors to assess risk and make informed decisions/resolutions.
Governance/Board Secretary(Community Services, NFP) -
David is the best HR consultant you can deal with. Professional and high-quality service which you would never find with someone else .Very quick and to the point saving you from a lot of headaches before you even think about them.
Director(GP Clinic – Medical Centres and Priority Primary Care Centre PPPC) -
What truly sets David apart is his dedication to client success. David was always available to answer questions, provide updates, and offer reassurance when needed. This level of support made a significant difference, and I felt confident knowing I had such a knowledgeable and dependable advisor by my side. I highly recommend David’s HR Consulting services.
Senior Manager(Centre Management – Retail Industry) -
I’ve had the privilege of working closely with David Turen for a number of years, and I’m constantly impressed with the level and depth of expertise he offers. David has an amazing grasp of HR and IR strategy and is able to deploy his significant soft skills to best support the organisation. He combines his skills with a dedication to understanding the legal framework for workplace relations, making him a formidable HR and IR practitioner who promotes a goal-oriented approach with any team he works on.
Andrew Brooks(Employment and Workplace Relations Lawyer – Law Squared)
Our blog
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FREQUENTLY ASKED QUESTIONS
We have included a handful of our most common questions and suggested responses.
If you have a question that doesn’t appear here or you wish to seek further clarification on any of the below, please contact us.
What is the difference between a disciplinary process and a formal counselling process?
The disciplinary process will include an outcome (such as a warning or final warning). Formal counselling advice can inform an individual that disciplinary processes may be enacted next time.
If you are seeking HR advice to determine which process suits your circumstances, contact us and we can provide you with qualified HR advice.
When should I put a Performance Improvement Plan (PIP) in place?
A performance improvement plan (PIP) is an HR intervention that details required levels of minimum performance and output that need to be demonstrated and achieved within a given period. A PIP is often used as a supportive activity designed to address an identified performance shortfall or gap. PIPs usually set out any additional support that the employer will provide to help an employee achieve the required level of satisfactory performance.
In the best case, the employee will demonstrate the required level of satisfactory performance and improvement and return to regular supervision at the end of the PIP period (usually 3 months). In other cases, the PIP may be extended for an additional period necessary for the employee to demonstrate a satisfactory improvement. If the employee’s performance continues to fall short of expectations, then disciplinary processes may be enacted.