Overview
Any problem with work or the work environment raised by an employee can trigger the grievance management process.
Grievance Management
Grievance issues need to be dealt with carefully, swiftly and with a minimum of fuss. Our expert consultancy service can best ensure that you have appropriate advice to address and resolve workplace grievances. Services include:
- Grievance policy and procedures
- Investigations
- Moderated conflict resolution
- Conciliation
- Other forms of alternative dispute resolution (ADR).
We can also assist you in making sure that the management of any grievance issue is carefully aligned to Dispute Resolution terms in your Enterprise Agreement or applicable Modern Award.
It is important that grievance matters are addressed in a timely manner. Contact us and we can start assisting you today.
Workplace Investigations
Conducting workplace investigations effectively requires depth of HR expertise in working closely with people in sensitive and often distressing circumstances. Our service offering includes:
- Grievance investigations
- Fact finding investigations
- Investigations into allegations of misconduct (including stand down)
- Drafting witness statements
- Preparing investigation reports
- Providing recommendations to key stakeholders.
We can also assist you in making sure that the management of any workplace investigation is carefully aligned to Dispute Resolution terms in your Enterprise Agreement, applicable Modern Award and/or Grievance Resolution and Management policy.
It is important that workplace investigations are dealt with tactfully and swiftly. Contact us and we can commence advising you on your investigation process today.